Email to Case is a standard Salesforce feature that allows cases to be created from emails.There are two varieties of Email-To-Case:
1. Email-To-Case: It makes use of an agent running on the computer protected by the company's network firewall.
2. On-Demand Email-To-Case: Without needing to put an agent behind a company's network firewall, it converts email to cases using Apex email services.
In this blog,We will examine On-Demand Email-To-Case in more detail.
How Email to Case Works:-
Learn how to turn emails into cases now:-
If you have any comments or queries about this, please feel free to mention them in the comments section below.
No comments:
Post a Comment